Marco's Pizza - Boerne

We ordered pizza for my daughter’s birthday and we all noticed the poor quality immediately. You know it’s bad when the kids notice! I was skeptical to order from here as the last few times haven’t been great, but I was hoping it was just a few off days for them. This time was worse than all the times before. You’re better off going next door to Infernos and paying the same price for much better quality. Little Caesars is 10 times better, even for the cheaper price. Not sure what happened to this location. They used to make the best pizza.

Tonight we ordered a large pepperoni, pizza, garden salad, chicken Caesar salad, and a sub sandwich. After placing the order online, it said it would be ready in 20 minutes. Upon arriving at the location the man told me it would be about 25 more minutes. I left and then came back again and the lady told me that they hadn’t even started my order yet. She was kind of able to rush my order and finally I got it after an hour and 15 minutes. There were several people waiting, with orders lost, and in the same situation I was. The girl at the register said she had only been there for eight days. She was very friendly and helpful, but I felt maybe overwhelmed. They had one lady cooking, who looked like she had no idea what she was doing And another guy who seemed to be doing everything but he had a really bad attitude and was rude to his co-workers, ignoring customers questions. My question is, where was the manager? It seems to be under new management as the environment and quality has gone down. To top it off our sandwich had tons of green bell pepper and onions, (which we said we didn’t want) no mushrooms (which we wanted) and it was cold. And the chicken on the salad was almost frozen.

Called to place an order since the online option kept saying the coupon was invalid. Waited on hold for 21 minutes before giving up. If you're busy, at least answer and let customers know it will be awhile instead of making them hear the automated system nonstop.

Always a great place when in Boerne. People always been helpful, great pizza and wings, cool atmosphere too. 10/10 recommendParking: Good spots with the shops next door

Marco's makes good pizza for the price, and they're always super friendly when ingo in there.