Panera Bread - Bloomington

Panera is an expensive place to dinate. eating was good and the variety of drinks was a plus. I think the choice 2 cache is an expensive gimmick that they really need to make sure it gets up quickly. the personal was pleasant, the place was clean, they can order at the counter or on kiosks or app.

Is this place shutting down soon or? Horrendous waits, can’t even order food in the restaurant -lol-. Chairs stacked everywhere literally no one at all in the FoH. Embarrassing and quite a fall from how nice it was when it opened. I work in the food service industry and have for 15 years, employee shortages are the norm, covid made it worse. Maybe start hiring at a better wage because this is just sad. I will not return to this restaurant until they are back to normal. Drive thru carry out, dine in. You know like a regular restaurant? If the fast food places are managing it but you can’t, wow.This is a response to the owner, it’s not about cleanliness, the restaurants cleanish. It looks like your closing, chairs are on tables because the dining rooms closed. There’s no one in the front at all and all of the kiosks are turned off so there’s no way to order in the restaurant. There’s cones blocking the drive thru. You seem to have missed my main points and that is further disappointing. Re-staff your restaurant, hire at a competitive wage so you can get employees that care, re-open your dining room, your drive-thru, bring your restaurant back to life. It used to be bustling and busy and a nice place to eat even after covid, now it’s a carry out restaurant you have to order online from with a 30 min wait after you get there.

Their mac and cheese tastes like fucking dog food. I pay way too much for this ****. Do better.

I'm done with panera. I've closed her drive. 40 minutes from going into the door to eating. the board does not show any door or internet orders. So they wait three times as long as it shows. all in a tiny, opposite line. not to blame workers. only BAD system.

Although I was a bit surprised that I could not have delivered lunch to the iu, they did a nice job with an order for 7 people. everything was exactly and well packed, including suppening and drinks.