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Przekaż informację zwrotnąThe floor was very disgusting as we walked in. It seemed like it was greasy and dirty. If my boys hadn’t wanted to eat there so much, we would have just left as soon as I felt Like it wasn’t very clean. The service was just okay. Had a hard time getting the server’s attention after he had taken our orders. We wanted to order additional drinks and the boys wanted chopsticks. By the time we were finally able to get chopsticks, their food was cold and they didn’t eat much of it. I had ordered steamed rice while everyone else at our table ordered fried rice. I had to ask twice to actually receive it. We chose this restaurant over Benihana just so we wouldn’t have to go to Mall of America and be around so many people. I was very disappointed in our experience and next time will choose to risk contact with the masses.
The overall value has gone down. Prices have remained on the higher end but the quality of food and service is declining.
Excellent service! Our chef was wonderful! Ambience was beautiful
We know Osaka to offer an exciting dining experience. However, due to COVID-19, it seems to have lost some of its enthusiasm. Albeit, we came for lunch at noon on a Saturday, but they were still cleaning the floors; and the smell of bleach was in the air. Hibachi grill was the plan and chicken was cooked to the dry side; however, others enjoyed the steak, shrimp, lobster, fried rice, noodles, and vegetables. Value of the food and the experience versus the prices was not what I would call value. I believe I was the only one disappointed of 8 guest, so I pretty much kept my mouth shut. No one else complained, but they also did not need to pay the bill.
I made a reservation on Open Table, but when we arrived we found that it was closed for renovations. :