Papa Romano's Pizza - Bloomfield Hills

I ordered pizza and salad from this place last night for delivery. I received email confirmation and the money came from my account. After we never got a delivery, I called and they said they never looked at my job. They said there was nothing they could do and hang up. I went to the place to show them my email confirmation and bank account that money was displayed. the workers would not even consider the proverbs, said this happens all the time and take it on business or contest with their bank I was very frustrated as they never offered an alternative solution and my care will be released and not get my ordered food. I have never experienced such a terrible customer service. I'm sorry they were so repulsive and I didn't care I'm out of the money I paid.

I ordered pizza and salads from this location last night for delivery. I received email confirmation as well as the money came out of my account. After we never received a delivery, I called and they stated they never saw my order come thru. They said there was nothing they could do and hung up. I drove to the location to attempt to show them my email confirmation and bank account that shows money came out. The workers would not even look at the evidence, said this happens all the time and take it to corporate or dispute it with your bank I was highly frustrated as they never offered an alternative solution and dismissed my concern of being charged and not getting my ordered food. I have never experienced such horrible customer service anywhere in my life. I am appalled that they were so dismissive and didn't care that I am now out of the money I paid.

My favorite pizza in the area. Love their take on Detroit style pizza and the deep dish cheese bread. They're always fast, usually having my order ready in about 20min from purchase. ????

I went an at 8:15 door was lock open sign on everything employee inside NOT GOOD EXPERIENCE tuesday 28 2021

Came here for lunch and the place was clean and took our orders quick. My only complaint was the lady taking our order wasn't very friendly and didn't seem to make the pita as nicely as it usually is at Mr.Pita.