Cottage - Blackpool

Waiting to long, weekend, one young girl working on own,gave up, came back later, another wait!!! Great steak pudding and chips!!

Probably the best fish, chips and mushy peas we’ve ever had! Nice cuppa to go with it. Sat inside. Staff really friendly! Ordered a small fish and it was huge! I would recommend this chip shop to anybody! Yummy!!!

Just been for fish and chips today Sunday 22nd November 2023. The lady that served us was so customer focused I actually told her how lovely she was, which is nice to see these days. Hope the owner passes this on to her. The food was excellent. Will be returning regularly was fantastic and very good value for the quality of the food.

Called in Friday 20th Oct waited so long ask for my money back.shouldnt ask for payment up front then expect to wait so long.there was a booking for 20 people in the restaurant at the time. These people call once a year.tina the manager ignored 3 locals so long.priotise people who come every week.disrepectful ?

We arrived at 17:15 on a Saturday afternoon in October. Blackpool town centre was heaving, however, The Cottage was fairly quiet with numerous empty tables. We were shown to our table and told that there was a waiting time of 30 minutes. This was fine as we did not have to be in Blackpool until 7.55pm for a pre-booked trip on the illuminations tram. We assumed, wrongly, that the 30 minute waiting time was for food, not the amount of time we waited for our order to be taken. When we finally made our order we got told that waiting time for fish was 40 minutes. Numerous diners came in seeing if they had a table and were left standing by the door waiting for staff to acknowledge their presence. I was sat by the kitchen and I could hear, the woman who appeared to be in charge shouting at the staff, hardly a professional dining establishment. While waiting, for what felt like ann eternity for the food to arrive we received our bread and butter. A few moments later the woman who we think was in charge came to bring us more bread and butter and when we politely said that we had some already asked if we wanted some more. When we refused this she took them away in a stroppy manner and gave them to another table. 52 minutes after ordering the food arrived. This was nearly an hour and a half after arriving to get two portions of fish and chips! Every diner who then entered was told that there was a 45 minute wait for fish. Which we could not understand as there were quite a few empty tables. We have been visiting here for 10 years and it is usually much busier than this with no waiting time. The woman who appeared to be in charge was telling fellow diners how busy it was. It wasn’t busy, just badly organised, chaotic even. Trying to see staff to chase up our order was a challenge as they all seemed to be away from the dining area. On entry there was only person in the take away section with 2 or 3 in there on leaving. When we did finally leave we were late for our pre-booked trip . We will never be visiting here again, which is a shame because every visit to Blackpool was not complete without a visit to The Cottage.