Burger King - Blackpool

Food was fine, but as we finished our meals and were clearing our table, we were approached by a member of staff who mumbled something about us “not supposed to be up here”. We could barely make out a word he was saying, but after asking him at least two or three times to repeat himself we eventually got the message that apparently guests are not allowed to use the upstairs seating, and should only be going upstairs to use the toilets. He then said there were signs saying this. This was untrue. There were NO signs anywhere with this information. The downstairs seating, whilst not fully occupied was fairly busy so we just went upstairs to a quieter table when we collected our food. I find it completely bizarre that we were approached and asked to leave as we were literally standing up to leave anyway. Why did they wait for us to finish our meals? Why were my family and I asked to leave? We were not the only diners sat upstairs, several other tables were occupied and still eating, but we were the ones they approached and asked to leave? It’s a fast food restaurant, not the Ritz Hotel. It would seem reasonable to expect we could sit wherever we wanted, especially as this apparent signage with his weird policy didn’t actually exist. Previous social distancing policies are no longer in practice, so why was this decision made? Just baffling.

Haven't been to Burger King for years and always loved the Whopper. Definitely a lot pricier than I remember! Whopper was luke warm but edible! Family had Bacon double cheeseburger which looked the same size as the whopper in the picture (its tiny husband was well jealous of my massive whopper!! and chicken royale with cheese and bacon which went down well. Toilets not the cleanest and service fairly slow but it was busy. All in all as we say, filled a hole!

Had to sit outside as inside was absolute chaos! Tables outside are damaged, broken and absolutely filthy. They look like they were last deep cleaned when the park opened. Waited 10 minutes to order…could barely hear a thing the server said but I did catch him say the plant burger was fried in oil beside te meat products which is a) just wrong for a vegan product and b) weird given they claim to flame grill everything. Place was stupidly overcrowded, floor was wet and littered with rubbish. No condiments, no napkins, no straws. Waited 15 from ordering for food. Random guy screaming out order numbers like we were playing bingo. When we finally got the food it was cold, no ice in drinks and order was wrong but honestly couldn’t be bothered going back into the cess pit of chaos to moan. This was a Thursday afternoon it must be like Hell’s Groin on a busy weekend

I ordered something suitable for my dietary requirements. i cannot eat any sort of meat so i ordered chilli cheese bites, to then realise, after i had eaten it that they were chicken nuggets in a chilli cheese bite bag. we also ordered onion rings which were burnt, dry and not acceptable for a person to eat. we will not be returning

Food was awful. Stale bun that fell to bits. No taste to my bacon double cheese burger. Restaurant looked tatty and tired. Spent the next week in agony with upset stomach and cramps. Never again. Contacted customer service and they have never replied. They obviously don’t care about their customers. Used to love BK but wouldn’t return after this experience.