Zizzi - Birmingham

I stopped by for a quick meal before a show. We received a warm welcome and were seated promptly, even though the restaurant was quite busy. The food arrived promptly and was beautifully presented, and the quality was excellent. We definitely plan to come back, but we're excited to hear that a new restaurant will be opening in Solihull.

A really enjoyable early evening meal. Friendly staff. Lovely garlic bread.

The starter- cheese, was lovely. The beef brisket was more like a bolognese which was not what was expected and the potatos with the chicken tasted like they were fried in lemon. The cocktails tasted like there was no alcohol and were watered down. Wouldn’t recommend.

Hello, I came to Zizzis yesterday evening with my work colleagues as our Christmas meal. I called beforehand and the woman I spoke to was very helpful confirmed I could extend our booking from 8 to 12 people which I greatly appreciated. When we got there the booking could not be found, causing me stress with everyone else when in fact it was there all along and the person at the front didn’t look properly. Once we were seated we were given our waiter for the evening who unfortunately was not helpful in any way at all. We ordered two portions of olives, only one appeared. My friend ordered a meat pizza and when he came and bought it to her she asked for some extra pizza sauce to which he replied with it’s got meat on it, is that the meat you eat? (She was Indian and it just came across quite insensitive) I don’t think he smiled once during the entire 2 hours we were there He refused to engage with us, or ask if the meals were okay Trying to ask for more drinks made us feel bad as it appeared to be a very tiresome task for him to do his job Unfortunately I did not get his name as no one at Zizzis wore name badges last night. I was deeply disappointed in the service we had for our Christmas meal yesterday evening. I understand it was busy however it was a case of this one persons awful attitude that seemed to ruin our meal. Please contact me via email on [hidden email] to discuss further. Thanks Jeminie

Management had no idea how to greet guests dining at the restaurant, lack of engagement/disregarding whom ever he interacted with. As a whole the restaurant seemed very understaffed (don’t take my word for it). However they all appeared overwhelmed (apart from 2/3), lack of training among the team. Food was very very bland. We specifically asked for a Bruschetta without Parmesan, listed on the menu (therefore we knew to ask). It arrived with Parmesan TWICE! Eventually we were brought a Bruschetta with a tiny amount of Tomato Dressing. Made for a distressing date night Location is lovely, overlooking canal looks great at night!