Collage - Birmingham

We were the only 2 diners in the restaurant for a midweek pre-theatre meal. The food took a very long time to arrive (burger and salad took half and hour for some reason). When my daughter's vegan burger came it was completely rock hard and burnt right through. It must have been noticed when it was put on the plate. They did replace it and she was provided with complimentary olives by way of apology, but when we came to pay, that too took a very long time. The card machine had an apparent fault and declined repeated attempts to pay on multiple cards. Eventually this was rectified, but it was a real shame because the food (when a fresh burger was served) was absolutely superb. We wouldn't go here again unfortunately, which is a shame as it's so close to the theatres.

Jose was enthusiastic and friendly, and appeared to serve as both a bartender and waiter. The food was decent, but didn't seem worth the price. The Hasselback potatoes were undercooked in the center. The main courses were satisfactory, but nothing to rave about.

We arrived to be told there was a Christmas party going on and we had not got a table of which we had a booking for. They said that they didn’t recognise or use open table for bookings. We were then sat in the lobby bar where all of the party guests were gathering and given a menu. When the food arrived it was cold and the steaks were just full of fat. Probably one of the worst experiences ever. Will never be setting foot in there again. Advise to anyone. DONT GO THERE.

When my group arrived at Collage, we were informed that there was no table available for us, despite having made a reservation on OpenTable weeks earlier. This greatly affected our evening, as we had planned to treat my mother to a special night out near the anniversary of my father's passing. I am deeply disappointed and will not be using this site again. The lack of customer service only added to the frustration.

After attending a theatre show, we enjoyed a delicious meal at this restaurant. The menu offered great options and it was conveniently located near the theatre. We appreciated the quieter atmosphere compared to the bustling restaurants near the Hippodrome, allowing us to easily converse. The first floor hotel restaurant had a relaxed vibe, though the service was a bit slow and lacked attention to detail - we had to ask for drinks after our starters arrived and needed to request a steak knife. We opted for the theatre set menu which offered better value, but we were initially charged the full price on our bill (which was later corrected after we pointed it out). Be sure to double check your bill to avoid any discrepancies.