Coffee Cup Boldmere - Birmingham

We went to the restaurant last Saturday and Sunday for breakfast. The cafe was crowded, but we didn't mind waiting for our food, especially since everything is cooked fresh. The staff was very professional and the prices were very reasonable compared to other cafes in the area. It's no surprise that the cafe is always busy.

Attended today 10:35, met by a young man whose greetings was ‘it’ll be 30 minutes for food’. He seemed embarrassed and out of his depth, clearing one of the tables that clearly needed clearing, He moved the table’s contents onto the counter at haste, then leaving the table needing wiping double handed the items from the table and on now on the counter into what was a kitchen with nothing on the cooking apparatus. As his attention was on decluttering the counter I asked for a cloth to wipe our table. All the while two young women looking very stressed but not actually cooking we’re in the kitchen. At this point a lady entered assuming I was staff tried to use the table I was forced to clean. The situation was both annoying and pathetic, a business that drums up such trade, that can’t service it. Staffed young folks showing their embarrassment and stress st not being able to cope. To the manager, firstly your mistitled, as nothing was actively being managed. Secondly it is such poor business to have people turn up to tables needing emptying and wiping, staff advising of half hour waits and staff nowhere need the cooking equipment rather milling around grinning nervously producing no obvious food or helping clear tables. No a review, is only snapshot, next time I visit I’ll be taking with the manager if we have to leave again to find somewhere else offering service.

Friendly staff and the food was excellent had a full English 1st morning it was huge all freshly cooked and hot,2nd day I had scrambled eggs and toast again very good,also had sandwiches made to take away for our journey home, nothing was to much trouble for the staff, very nice local cafe

I was in the area visiting some friends when we decided to stop for breakfast. Had heard good things about the cafe so we went and tried a full English breakfast. Service was great and the meal was just right and freshly prepared. Thanks to all at the coffee cup

Called in for breakfast, excellent value and prompt service and decided we would order sandwiches for our train journey home,they were made freshly and wrapped well, excellent service,staff were friendly,food good value for the general menu plenty of choice