Tropical Smoothie Cafe - Birmingham

Didn't like the Caprese Chicken sandwich and asked for my money back for it. Was told there was no manager and no way to get a refund. Took over 15 minutes to get another sandwich that was really not that good either. They even weren't making my replacement food until I went back to the couter to see what was taking so long. No communicatin and no care given to customer serivice. Will most likely just stay away.

I would argue that I am one of the biggest Tropical Smoothie fanatics out there. Coming from Florida, where locations are everywhere, it has been an adjustment living where there are only a few. Just the news alone that a new location was coming closer to me was enough to get me excited. Today was my first time visiting the new location and it couldn?t have been a better experience. I placed an online order and it was ready and waiting when I arrived. The staff was very kind and engaging and it was everything I had hoped for in this new location. To top it all off, my Triple Berry Oat with peanut butter and no Splenda was the best I?ve ever had. I will surely be back!! Again and again and again.

My first trip to the Tropical Smoothie Cafe and WOW WHAT A TREAT! The food was fresh and delicious! The smoothie was refreshing and zapped me straight to the beach with white sand, a lounge chair with an umbrella covering me from the suns rays ! Thank you Alysia for your Hospitality! I will be back!! Melinda Morton

Bad customer service. Extremely slow and rude. Food and smoothie is phenomenal though. I?ve went two mornings in a row and no one was there opening the building. Open at 8am, waited until 8:15 and no service.

Good selection of smoothies, made on order. Consistent texture while drinking it, they feel very refreshing and natural. 1 star down, just because if you do not know about the area a stop and go is only if you order ahead of time not on the store. This place gets very busy due to how good they are.