Shake Shack Birmingham

Fantastic first visit of many to come! The burgers, hot dogs, and shakes were amazing!!!!!

We had a great experience on our first visit. You place your order using tablets right inside the entrance. Although there was a big rush that resulted in many staff members leaving, those who stayed took excellent care of my family and me. We'll definitely return. The burgers are on the smaller side, but they're delicious.

The burgers were delicious and tasted fresh. The bacon cheese fries were good as well, but I felt like I could find this food at any restaurant.

The food is very good! One of the best burgers I’ve had. Reminds me of five guys a little bit. I think the prices are a little high but overall it’s a decent restaurant. Service was fast and the workers were nice.

I walked in to find a long line of people who seemed to take forever to place their orders. I figured there must be a new employee, but that wasn’t the case. We placed our order quickly, but then we had to wait an agonizing 50 minutes for our food, which consisted of four hamburgers, four fries, and four drinks. Oh, and you don’t get your drinks while you wait, so we sat there feeling very thirsty. When our food finally arrived, it was clear that it had been sitting under the heat lamps for at least 20 minutes. To make matters worse, a guy next to me was still waiting for his milkshake after 45 minutes. Overall, this was the worst service I've ever experienced, and I doubt they’ll be in business much longer at this rate.