New China Chinese - Beverly Hills

Love this place, it’s been my go to for the past 10 years! best chinese in citrus county, their egg rolls are amazing !!! Service: Take out Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Honey Chicken, Pork Fried Rice

I ordered the sesame chicken and by eye everything looks great and tastes great but where is the chicken!??? I just have breading smothered in sauce! Very unsatisfying! Service: Take out Meal type: Dinner Price per person: $30–50 Food: 1 Service: 5 Atmosphere: 3

Normally a very friendly and chatty owner, with mostly good food...until I placed an order and then presented him with the receipt from my prior purchase, letting him know that the chicken dish was not edible, that it was dry, tough and stringy and could not be eaten (it was definitely old and over cooked . Mr. HYDYDE appeared! He said the chicken is dry breaded not wet, (I feel as tho he was pretending to not understand what I was saying and I should have brought it back right away, no refunds!! I expressed that that was not so convenient. He then told me to order something different then (which i had just done, daaaa . That is when I walked out.

Place was hot, person who took order was not so nice , very short with me. Food not best tasting. Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1

I usually receive excellent service at this restaurant, and I typically spend between $30 and $50 per order for two people. However, tonight I placed an order totaling $67, and I didn’t receive everything I ordered. I was missing a soup and a main dish. When I called to inform them of the missing items, they acknowledged their mistake but told me I would have to return to pick them up. By that time, we had already been out, returned home, sat down for dinner, and realized what was missing. Going back out to get the food would mean interrupting our half-eaten meal. Their response was simply dismissive. We paid for food we never received, and we usually order from them at least twice a month. This experience really isn't worth it. I'm considering going to Crystal River for better service instead. I had thought we could rely on this place in Beverly Hills, but I was clearly mistaken—they didn’t even offer to credit us for their error. From now on, I’ll travel elsewhere and stop recommending this restaurant to my friends.