Charleys Cheesesteaks - Bethesda

The employees at charleys in mongomery mall are very disgusting, especially a short indigenous man with ponytail hair was using his phone while preparing the sandwich and only because I told him to please change his gloves because he was using his phone with the same gloves he was cookingHe came out very angryAnd he didn't even want to give me ketchup for my chips, they're disgusting.At mongomery mall charleys

Good afternoon myself and a colleague ordered and got our lunch delivered. This was on 4/10/24 at 12:59 receipt employee name is/was Jose. I did not receive my lemonade. The lemonade was the highlight of my meal. I called over 20 times not reaching anyone or even able to leave a voice message. This was my first experience ordering from Charley’s. My issue is not just forgetting to send my lemonade it’s the not being able yo speak with anyone.

They didn’t let me know that they have a combo special everyday Philips cheese steak with fries)So they charged extra French fries.

Pro: Fries are better than I remember. Con: I feel like they gave smaller meat portions than I remember. The staff was friendly, the atmosphere was that of a typical food court, and the food was alright. Not bad, but not amazing. Parking: This location is in a food court. There is ample parking for the mall, but it is not directly connected to the restaurant itself. Kid-friendliness: It’s a mall, which is most definitely a kid-friendly environment.

The short guy is the absolute worst. i’ve gone here about 4x and each time he’s extremely rude. Today, i caught him saying rude things in spanish about non-spanish speaking customers, including myself. I also paid for the extra side of ranch and I kid you not I got about 3 dips before it was empty.If you’re going to work in the service industry, work on your dang customer service skills.