Casino Bermeo

The waiters were lovely, but the owner was very unfriendly to us. The family went to eat, they sat us at a table but my belly was regular and I said I was not going to eat. The waiters offered me whatever I needed without a problem, but the owner, in a very bad manner, told me that I should have told her before to sit at another table. I don't know if he intended me to stand looking at me.... He told me that the place was filling up and he needed the biggest tables... when not all the tables were occupied, not even when we finished eating and left. Anyway, I wouldn't go back because of the owner, I felt her lack of empathy. Very dry in treatment. We won't be back. You need customer service courses.

Today's experience in this place has been shameful, not because of the smoke-laden air in the dining room due to poor extraction from the kitchen, nor because of the food, which, as I read in other comments, does not have the quality of its price. if not explicitly because of the treatment of a waiter, I think his name was Luis, who practically insulted us at the table, first by throwing us in the face twice that we had arrived late having previously notified him, followed by my comment about the smoky air , he spoke sarcastically to us all the time, he dared to say that I looked like an Andalusian village girl like a girlfriend he had of whom he has very bad memories, all of this in a clearly offensive way. Yes, gentlemen, just like that, you are going to meet in this place. Just highlight the kindness of the Venezuelan waiter who excuse me I do not remember the name. Proud to be Andalusian and wanting to continue getting to know Euskadi but with people like this far away

La comida muy buena y el comedor de socios (no somos) para nosotros. Tres personas. Fue un día fantástico. Buen servicio y buen precio. Nos trataron muy bien. Para repetir Service: Dine in Meal type: Lunch Price per person: €30–40 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Marmitaco

We ate the menu of the day and it is really good. The treatment is friendly and the place is impressive. It is undoubtedly one of the places to visit in the town Food: 5 Service: 4 Atmosphere: 4

Exquisite food! Unbeatable treatment!!! Service: Dine in Meal type: Lunch Price per person: €10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Tarta de Queso, Marmitaco