Hop Hing Chinese - Berkeley Heights

Disgusting customer service doesn't take accountability for their mistakes.I don’t know if they’re under new establishment, but this place is going downhill with the quality of their food as well. Very unfortunate.

Always ordered from here before food was always on point! didn’t want an egg roll i requested a can of soda. delivery guy comes back and takes the egg roll….. how do we not know that they repackaged the egg roll. they made the mistake and the guy was annoyed who takes the egg roll?!

Very disappointed. spar ripening was the only thing that was decent.

Do not come to this fake establishment even if they give them the wrong order, they will refuse, I repeat, refuse to refund them a mistake they have made. they have never tried to apologise! baffling. even if they order online eating *ware their card information (all their information - including original security code on their card with their address phone number) on the back of their reception when they pick up their order. this is just an identity fraud waiting to happen! if they have already used their debit/credit card with them, they are extremely tired of their next displayed purchases. this place needs new management because there is only one klage waiting to happen. loyal customers lost forever.

Do not come to this fake establishment even if they give them the wrong order, they will refuse, I repeat, refuse to refund them a mistake they have made. they have never tried to apologise! baffling. even if they order online eating *ware their card information (all their information - including original security code on their card with their address phone number) on the back of their reception when they pick up their order. this is just an identity fraud waiting to happen! if they have already used their debit/credit card with them, they are extremely tired of their next displayed purchases. this place needs new management because there is only one klage waiting to happen. loyal customers lost forever.