A&w - Berea

Stood in line until us and everyone behind us left, no one took our order or even looked at the huge line of people. (My group had 9. My teens tried to find a table while we waited and only one table wasn't dirty. Won't be going back.

Immediately met at the door with a look and an attitude of spite for just coming in. The staff moved slow, and I mean so slow it had to be done intentionally. The onion rings tasted like old dirty fryer grease and the french fries (what few we got with our order) were shriveled and too hard to eat. Overall I would recommend the franchisee look into a hard reset of staff. To expect customers to be okay with spending money on unpalatable food is unacceptable. Absolutely awful experience and I hope this review serves the customers as a warning to go eat at any other establishment available.

Went through the drive through at 10pm and was told they couldn't make a burger becuase the grill was closed for cleaning. So we asked for the the hand breaded chicken sliders and they said they were out of those. Seemed like they just didn't want to make anything. Why would you clean your grill 2 hours before you close?

Awful start to finish. Coney dogs were cold with no chili. Looked like a puddle of easy cheese and grease with a hot

Pretty nasty here : Food and all, I’d rather eat McDonald’s…