Starbucks - Belmont

Alfredo is super rude about customer service. I am asking to make it not too sweet and he said sorry I can’t do it. This customer service is so bad. Never come back again!

Bathroom has been closed for week+ with no eta for reopening

They have the food that I paid for to someone else because they thought it was “up for grabs” with my mobile order

Been in twice now an hour before close and can’t get a hot coffee because they’re “cleaning” the machine.

This Starbucks was doing so good when I last came in to get a drink with a snack. Only now the services since New years Eve and today have been going downhill. It's like they hate working here but when I have seen another customer walk in here to get her iced tea they were most likely thanking her and wishing her a happy new year right in front of me. ?This is why I only come during the morning rush, whenever I'm in the area.This Starbucks in Belmont needs to do a better job at hospitality this is the second time in a week that I've been given the cold shoulder and for making me feel unwelcome due to their cold stair. The irony of some of the baristas working to serve people. ?‍