Thai Express Ottawa - Belleville

Not too familiar with Thai food but gave it a try. Ordered the No 5 rice one time with chicken and the next time with shrimp. Appreciated being asked if I wanted a spicy version...definitely not. Chose the flavourful version. It was very good. Havealso enjoyed the 'chicken meets beef '. Portions are plentiful. Staff are courteous and helpful. Downside is the place issmall and after you order you feel like you 're in the way. Cost could be slightly lower. Will be back to try out a differentmenu item.

I've come here many times and keep forgetting to post a review so here it is! This place has great food at a pretty reasonable price. The place is really clean and has a good amount of seating. The staff are friendly and also helpful at making foodaccommodations and recommendations. They also sometimes have really great deals so I recommend you check their website beforecoming if you're more money conscious.

I had coupons which, my mom saw in the mail and this inticed us to order from Thai Express. Made order over the phone and explained I would like to use coupons and specified which ones. Took a picture as they had barcodes on them and at arrival wasdenied. Customer service was amazing and the employee really tried to make it work as she called supervisor and the owner whichthey both clearly rejected my claim. They wanted to see the original physical coupons which I left at home as we were picking upthe order. Embarrassing and unnecessary as all I was asking for was to use the buy 3 meals and get 4th one free. The girl triedreally hard but seems like the owner is stubborn and un reasonable.

Beef pad Thai, way too saucey- a pool of sauce at the bottom of the container. Also the sauce is too sweet. If you haven't had genuine pad Thai, maybe this is what you want, but if you're used to the real deal, this does not do in a pinch. Not to mention,$17 is overkill for this, a spring roll and a drink.

Thai express is convenient, consistent, and complicated. Take the time and stare at the menu and make sure you understand how many variables are in front of you before you order. The food is fresh and seasoning is exactly the same as every other Thaiexpress. This location can be quite busy.