Jack In The Box - Belleville

I ordered 3 tiny tacos (15 tacos in each pack). only two commands of tiny tacos and had to return for the others. When I came home, I opened the creamy avocado lime sauce and realized that they were all bad (as shown in the picture) and 1 of the commands of tiny tacos had only 12 in it. I am so disappointed by my visit, as I have here in the regular pretty good service. at least the personal was friendly.

I paid for my meal and asked for a receipt, but was told they were out of paper. I insisted on getting a receipt since I paid with my debit card, but the employee said they couldn't provide one. When I mentioned that customers should always receive a receipt, the employee acknowledged the policy but still did not provide one. I expressed my disappointment in their lack of professionalism and felt that they could have handled the situation better. There is no excuse for not providing a receipt.

I ordered an appetizer which was good, so I decided to order a few more items when I got to the restaurant. I paid for the additional items, but when I got home and checked the bags, they were missing. I tried calling to have them delivered, but no one answered. Additionally, I was surprised to see that I was charged for a glass of water.

We left the restaurant without receiving our food. We waited in the drive-thru for 20 minutes, despite our order being repeated 6 or 7 times over the loudspeaker, only for them to not know our order and continue to ignore us while we waited at the window. It is unbelievable that a business can operate in such a manner. We suggest looking for a different place to eat.

I ordered a buttery Jack sandwich, which I didn't eat right away because I was driving. I go to eat my sandwich and there is no baccon or meat on my sandwich, the only thing I requested extra were sauteed onions. I drove back to have my order fixed and to complain, the manager returns with my order, I ask and I quote, can I have a free desert or something with my order because I don't see how you didn't put the burger meat and bacon on my sandwich and I had to drive all the way back here to have it fixed. He says to me he is not authorized to do that, I ask is there no manager on staff tonight? He says he is the manager and goes on that he will not be giving me anything, at all and that I was rude, I said I was not rude that I simply asked, I continued as he argues over me asking him for his name which he would not provide, he then goes on and says I'm holding up the line, I said that's ok, I'll just call corporate, he tells me I'm calling them too, I'm calling the police you're holding up the line. I said that's ok, you don't have to worry about me coming back and yes I'm calling corporate and I proceeded to leave.