Arby's - Belleville

I love my local Arby’s! When other chains are still struggling to keep employees this store is always open, pleasant employees, same great food I like, and not a long wait even if the drive thru is busy. I typically go around dinner time and have only had good experiences!

I tested the new rib sandwich, and I give it a seven plus. arby is one I love and I liked that sandwich. I had to warm up more and wish she had more sauce on it. overall I liked it.

The food was delicious, fresh and relatiw timely. we first got the wrong order, and while the worker was pleasant at the window, the manager 'running' was eating less so. we explained that we did not get the right order and were met with argumentation comments from her while she fixed the problem.

There were 5 employees there but only 2 were working. One in the kitchen and one at the drive-thru window. The other 3 were standing around talking. I was the only one at the counter wanting to put my order in. 20 minutes later someone finally asked me if they could help me I said yes that would be nice.

Drive thru was quick and efficient which was a plus. Cashier at the window was friendly. Bought 2 of the new Wagu burgers and sides. Have to say, these were the toughest burgers we Ever ate. Wagu is supposed to be tender and juicy, can be eaten raw, but whomever cooked these, did it super well done. Dry as a bone. Very disappointed for such an expensive sandwich that we were anticipating.