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Przekaż informację zwrotnąI had just paid my bill, when I was approached by the duty manager (30-something guy with a full dark beard). He smiled and handed me a £20 note, explaining I had overpaid on my last visit 4 weeks ago. I was gobsmacked and thanked him profusely for his honesty and super-dooper memory. He remembered me because we had had a chat about the food and the service, both of which were and are very good. Cutters is always clean, the staff work hard and the food is great. Thank you so much.
My wife and I were staying at my daughter's house just up the road, and we decided to take a walk down to Cutter's Wharf for drinks in the sunshine by the riverside. The location was fantastic! When we arrived, we weren't sure if we should order drinks from a waitress or at the bar, as other patrons seemed to be unsure as well. I decided to go inside and ask the bartender to pour me a Guinness while I went outside to choose a cocktail for my wife. I had the cocktail menu in hand. Upon my return, I was informed by another staff member that they were too busy to make cocktails. I settled for the only option they had available, a blush. The bill came to just over £12, and there was an issue with the payment device. The waitress had to reverse the transaction and assured me that there was no charge. Unfortunately, when we checked our bank statement a week later, we realized that we had been charged twice. I do not live in Belfast, so I am unsure if I will return to Cutter's Wharf in the future.
The upstairs is only open Thursday and weekends so we are downstairs. I had sea bass with olives sundried tomatoes new potatoes and mixed leaf salad. Was delicious, my mum got burger and dad got battered haddock the food was good. Upstairs menu a bit different and classier.
Staff here see older people as invisible I arrived before young couple staff immediately asked for the young couple’s order I thought this disrespectful as the restaurant was not busy at all I immediately left left feeling very hurt.
Fantastic Surprise Birthday Party at Cutters. Staff were fantastic. Food and Service was excellent. I live the ambiance of this first class restaurant.
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