Domino's Pizza - Bel Air

I usually enjoy dining at this restaurant, but my recent experience was disappointing. My order was brought out to my car, and I had trouble opening my passenger door. After struggling for a minute, I finally managed to open it for the person delivering my order. Instead of being appreciative, they rudely commented that I should have just put my window down. However, there was clearly not enough room to pass everything through the window. I was simply trying to be helpful by opening the door.

Extremely rude customer service I tried explaining that I’ve never had onions on my Buffalo chicken pizza ever before an didn’t know that dominos put it on their pizza so I asked the guy why didn’t it say it had onions on it and he rudely replies you ordered it I don’t have to explain why unless you ask and was extremely rude when I tried to get another pizza he told me that I have to pay for another one even though I told him that the pizza was untouched he was still being rude this was the night shift of January 23rd this actually isn’t the first time this person got rude and smart with me I just let it go before but every time something has to be done or I will make sure to never order here again.

Pizza hot and tasty. Delicious. Deliverer a great guy!

I never had a problem with this place, but that changed tonight. I've made a considerable job for picking up. When I arrived the only person, there was the most ignorant, rude Smug Manager/employee I've ever treated. I was told I couldn't enter because I didn't have a mask. I said well, then just change it for the pickup they offer. Even with 2 other employees, he refused. I said well, then change it to the delivery and again he refused. He was very angry and told me to go. I said good, just give me my account. After 5 minutes he was fine. I did a lot of business with this business and never had a problem until today, 10/10/20 at 11:00. I will never do business with this business again and if this is how they treat customers, then I am sure other customers follow my lead.

Always fast, friendly, and pizza is piping hot. No complaints. This is the only Domino's we order from.