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Przekaż informację zwrotnąIt always seems to take longer to prepare than it should, but its worth it. The food is always fresh and the Cherry Lime-Aid is
Spent over $29 for a cheesesteak with add-ons and bowl of chili. The cheesesteak had no cheese and was cold as ice and dry. The bread was a hard and dry as well. I will stick with Capriotti’s because their cheesesteak never disappoints. I’m just sad that firehouse subs was so bad.
I called firehouse subs to place a pick up order I heard an employee arguing with another employee about being in the bathroom. So I hung up and called back about 5 minutes later. The same person I heard arguing when I called The first time answered the phone. When she heard my voice again, she said I had hung up on her. I explained why I hung up, and the employee stated I was rude hung up on me. I get to the store to place my order i asked a DIFFERENT employee to give me the manager's name so I could report the incident. The rude phone employee spoke tells me SHE'S the manager!! She also told her employees not to take my order or give me corporate's number, so nobody would give me that info. OR TAKE MY ORDER! I wasn't allowed to order because I called out the STORE MANAGER for being unnecessarily unprofessional rude to me! This is what brand damage is people ruining companies' brands by treating their customers badly. I've been going to this sub shop for years, but no more....
I was disappointed to not see the line of hot sauces across the counter as I've always seen in every other Firehouse I've ever been to.
Bathrooms were horrible, dinning room just as bad. Playing loud music which made it hard as hell to hear the stoned chick at the register. Ordered online was supposed to get 4 drinks but their drink machine was down so we got to pick between diet coke and coke and one sprite I'm going Karne here but I just dropped 80.00 bucks
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