Burger King - Bedford

I found an ant in my chips and I was extremely upset about it. I was just looking forward to enjoying my fries after a long day at work. I was shocked by this serious safety issue and will never return to this restaurant.

The Angus Burger at Steakhouse is decent! Priced at £8, it's not exactly cheap, but the taste is worth it. The restaurant had only 3 to 4 customers, so there was not much of a wait. It's a quiet atmosphere where you can relax and stay for a while.

I ordered a vegan burger, but was given a burger with cheese instead. I returned it and was given a completely different burger.

This is not the first time that it’s been this way We went and ordered our food, however, we then waited for 15 minutes for our food, there was only 1 other family sitting in and 2 people waiting for their food. So it was not busy. 1 person waiting for there food ordered after us and got there food before us. When our food was finally ready it was cold and they made my food completely wrong and they asked it it will ‘make do’ The environment was very dirty, actual dirt in the corners of the shop, the ceiling is staring to collapse there is an actual big drop in the ceiling and they have just put 2 pieces of duct tape over it. it’s so dangerous, anyone, even children could be under it and it could fall at any time. There was also a dead maggot on the skirting part of the wall, it was big though, roughly about the size of a toothbrush end. It really needs to be shut down and under new management.

Toilets were closed. The downstairs disabled toilet looks and smells like someone died in it. Disgusting.