Chipotle Mexican Grill - Baxter

I was pleasantly surprised and extremely satisfied! This was probably the best Chipotle experience I've ever had. I'm from Rochester, where the Chipotle locations are really disappointing (they often leave them abandoned and unlocked while the company accepts mobile orders, so when people arrive, receipts are scattered all over the floor and there aren’t any employees in sight). However, this location was completely different! I ordered through the app, drove there, and they have a convenient drive-thru window. I also got a lime on the side. The female employee was very kind and helpful. Thank you for providing the best fast food experience I've had in a long time!

I visited the restaurant for a burrito bowl and ordered double chicken. Unfortunately, they had to scrape the bottom of the pan to get a decent portion. I had hoped to get guacamole, but they were out. I noticed some at the delivery station, but they informed me that it was only for delivery orders. I was charged for the double chicken, but what I received was quite dry.

Online ordering is rarely an option here, and when you do manage to place an order, it’s likely to be a letdown. The portion sizes are laughable, and ingredients are often missing. In my last order, there was no lettuce and maybe a teaspoon of rice (I’m not exaggerating). Plus, if you order a bowl, don’t expect a fork in the bag—they always seem to forget that. Honestly, this location should just close down. It's by far the worst Chipotle I've been to. I’d rather spend a little extra at El Tequila or California Burrito.

I NEVER bash a business because I know things happen. We 're human, we make mistakes. However, I 've given this location upwards of 5 chances before warning the public. Chipotle Mexican Grill in Brainerd, MN is a joke. This apparently is their idea of a Barbacoa Bowl with cheese, lettuce, meat, cheese, rice, and beans. As you can tell this is not it and it 's missing half the portion. This is also halves of avocados making up the large guacamole . I didn 't drive 50 miles round trip or pay $60 for our meals to get this. ? A BOGO meal is their idea of fixing the problem, however I shouldn 't have to buy anything in order to get the meal that I already paid for to begin with. The label has the contents of the order, how hard is it to follow what 's on it?! Jokes on me for only reading the labels on the containers instead of actually opening them to insure accuracy. Lesson learned. This place has gone down hill. No stars from me. I 've given them too many chances just to be let down and disappointed. Will never return. Stay away!

This location was great when they first opened. After a few months it slowly went down hill until it was at rock bottom. Mobile ordering is NEVER available, the counter where you are suppose to order food is super dirty all the time and they consistently are out of several ingredients. If you decide to go into the store expect a line out the door. Multiple times I have come and seen only 1 employee on the bar and checking people out.