Hachapuri House - Bat Yam

Had lunch with my mother today. Aubergine caviar and kvari were fantastic. We then ordered Napoleon cake, which was the most disgustingly undercooked and stale concoction. We mentioned this to the staff, who made no effort to either apologise or at least take off the cost of the cake from the bill. Not going back there. Would not recommend.

Great Georgian food! Sadly the service is very slow and the waitresses don't really notice when people calling them

Incredible, authentic food, vety fast, attentive service and reasonable prices for the food, service and location. 5 star well deserved.

This is one of the highest rated restaurants on Google in Bat Yam, so I thought it would be amazing. It 's OK. The service tries to be friendly but is still a bit Soviet style as others have written. I think this is because most of the employees are actually immigrants from Georgia they would probably considered pleasant for Eastern Europe but for Israel they are definitely not the warmest servers I 've ever had. As one of the other reviewers wrote, the hostess basically pointed and told me where I was going to sit when I walked in without asking me. I had to repeatedly fight a little bit to get attention and follow ups in the restaurant, getting up from the table or waiving to the waitresses in a mostly empty place. It definitely wasn 't as bad as some of what I 've seen in Belgrade or Sarajevo but it did remind me of that a bit more than Tell Aviv. The weirdest part was that the older female waitress I had seemed to be being shamed by one of the other employees for being too friendly with me once we did manage to crack a few jokes. Someone shouted something at her in Georgian and she immediately became much more reserved. She was obviously a nice woman but I think this is a strange kind of discipline to enforce on your female employees in a basically Western country like Israel. The staff didn 't speak much English and I had to repeat things a lot or get others to translate and they were limited in what they could describe about the Georgian drinks and food items that were on the menu. They were also out of many Georgian wines, juices, and food items that would otherwise have seemed to make their menu unique. As far as the food, I had two salads and the traditional veal soup (whose name I 'm unfortunately blanking on . The salads had very fresh ingredients and a few nice extra touches (parsley but weren 't anything Earth shattering or particularly Georgian given the price. The salad I had pretty much tasted like a shopska or feta salad in Greece or any Balkan country. The eggplant I had tasted like any eggplant served throughout Israel. (Perhaps I should have tried something else, though most of what else was on the menu was dough based, and I was afraid it would be reheated frozen foos. The one outlier was the traditional veal soup which was deliciously seasoned and tasted more like what I imagine real Georgian food might taste like. But the restaurant did not provide much actual veal here and largely stuffed the soup with grain. I will probably come back because I 'm staying in the neighborhood but I 'm sure someone could open a better Georgian restaurant in Tel Aviv. What I got today, unfortunately , seemed less like Georgian food than Georgian (or really just Soviet/small town service. (I don 't want to be too harsh on the employees because they definitely tried to be professional once I spoke up, but I definitely had to fight for it... And cutting your own employee off from being friendly with a customer just struck me as really odd... One final positive, as you can see from my photos, is that the food does at least look very pretty! :

Georgian restaurant run by Russians in Israel Food is good though and service is also pretty much OK.