Cloud9 Billericay - Basildon

Food constantly missing (literally every order poor quality food, they can’t even make the pizzas and sides with the correct ingredients (assuming you get them!

Disgusting. Is not the first time I received my food with missing items from the order or the pizza however today they toke it to another level. Absolutely disgusting. Order pizza come with very little toppings

App does not give much clarity on delivery time. Come on Papa John's all the delivery apps give you accurate tracking and eta. One item was not made to order. Unable to contact anybody at the branch to rectify l as phone calls weren't being accepted.

We was actually disgusted being told on the phone if we came to store we was not allowed to pay cash or cash on delivery

Great customer service! Waiter was great in helping me bring my order to the car. A massive Thank you, to the waiter!