Mcalister's Deli - Bartlett

The food was great very quick service and the host Khelsey was very kind ,polite , very respectful and because of that I will visit the restaurant again I tell people about this location and thanks again for the great service

Very appreciative of the Bartlett, TN location for making my day today. Sometimes it’s the small efforts that can have the greatest impact. Thank you and I hope yall have a good day too!

When food was brought to table another customer had received the plate before us and took a bite out of the sandwich. They brought the same plate to our table. My child was about to pick up the sandwich and eat when we realized a bite had been taken. The manager assured that it wasn't a bite off the sandwich but it was. After food was brought back to our table manager came and apologized and gave us 2 coupons for free meals. We will never return to this location again.

We had a group of 12 today for a staff lunch. We had great service!! Thank you!! —Bartlett Hills Baptist Church Staff

Pretty disappointing. There were 3 people at the front counter playing on their phones. When I went up to get dessert, they were having a less than appropriate conversation one said I 'm a bad b+ I don 't smoke those another was saying they don 't smoke it bc it hurts their throat. (Sorry I missed what they don 't smoke). Now all this, I really wouldn 't have been bothered since it was slow. IF the store hadn 't been disgusting. Bathroom had (hopefully water) everywhere around the stalls. The cleaner stall had no toilet paper. All the pictures are from me walking. Not just taking pictures of a single straw wrapper. Except the roach in the lobby. So the lobby had trash and rodents all over the floors. The tables hadn 't been wiped. We were in there for over 30 mins and they never got wiped. Like I said, they were slow. One person ordered before us, one after and one pick up while we were there.