Kipling's Tandoori - Barnet

I been living in hendon all my life , Regent’s Park road, been Kipling long time, enjoyed our meal food was very nice, new owners added. New dishes from India

Food was amazing, not oily like some indian restaurant, I like the new menu with indian street food, try somosa chat so nice

One of the worst meals I’ve ever experienced . This is what happens when you change from a traditional Indian to a commercial outlet. Service was appalling from the moment we walked in being greeted by a child in a white shirt with no serving training, leaning over everyone whilst serving. After ordering our meals, it took an age for the starters to arrive and one didn’t even arrive until the others had finished. Onion bhaji were dry and flavourless. Once the starters were finished, had to attract the kids attention to clear the table. When the mains finally arrived after a long wait, 2of the dishes were a asked to be mild and they were as hot as a madras which was ordered. The chicken in 3 of the he dishes was so dry it was unbeatable. Naan bread and a roti arrived half way through the meal and was too hot to eat. Most of the food ordered was left and uneatable . It’s just a shame that after Atik left it closed and has now gone down hill . As far as we’re concerned it will never pick back up . And to add after sitting here for 2.5 hrs… not one single person came in………. I WONDER WHY? And then after waiting for the bill to arrive. Was told our card machine isn’t working!!! What a joke !

Best ever Indian takeaway tasty delicious the best good portions quick service recommende kipling hendon thanks

Having lived in the area for 16 years, I’ve never taken the opportunity of sampling the cuisine in this restaurant as a dine in or takeaway. Since the end of June/ beginning of July I have ordered 3 takeaways from from Kipling and encountered issues on all 3 occasions. First off their website doesn’t advise that the restaurant doesn’t open on a Tuesday therefore you can’t place an order on line. Despite pointing this out several weeks ago it hasn’t been updated. 2 weeks ago I place a simply order to the value of £23 and waited 20 minutes to collect. When I arrived and asked about my take away, my question drew blanks and I was told all takeaways had been collected! What they actually didn’t do was process my order and the receipt was still sticking out of their ordering machine. That was another 20 minute wait and they didn’t even offer me a drink or poppodoms. Just a cursory apology. Yesterday (02/08/20) I placed another takeaway order, collected the items, admittedly without checking the bag when I left the restaurant to find that my lamb Jalfrezi was missing. I asked the restaurant if they could deliver and the answer was no because I’d paid for collection and activated the 10% discount. So that was another trip and my wife ate by herself followed by me on my return. Again a cursory apology and no offered to make up for yet another inconvenience. We really do try to support local businesses during these difficult times, and everyone will have a different experience, however I am so appalled by the takeaway service that I will no longer be ordering from Kipling and I will be taking my business elsewhere. This business has a lot to learn about customer service which is all the more surprising given how long they have been established in this part of Hendon!