Oliver Brown - Bankstown

Slow Service. Took my three children out for waffles and strawberries. I got my coffee and kids got their babychinos about 5 minutes after we ordered, which was great. However, after almost a further half an hour of waiting still no strawberries or waffles. My two year old was getting restless so i decided to get a refund and leave. As i was leaving a rude customer was talking under his breath and saying control your child. I asked for my money back and the staff said the strawberries are coming, i said i'd like to leave as my son is crying and the other customers are being rude. They gave me my money. But come on how can it take 30 minutes to get strawberries. As i left i said to that...read more

Slow service. I had high hopes for this outlet but was deeply disappointed at how long it took for my order to come out. But overall the food was good.

This outlet is located at Bankstown Central Shopping Centre. The service here is a bit so so. The guy serving me asked if I was having dine or takeaway and advised dine in. I then proceeded to order a Lychee Crush and Iced Choc Coconut. He then had to look at menu board for the Iced Choc Coconut as could not find the item on register! They need to know their own menu. He then asked again if I was having takeaway which I replied dine in! Never asked what type of chocolate I wanted for the Iced Chocolate as comes made with milk, dark or white. Luckily I got my preferred milk anyway. I made payment and collected my number. Luckily the drinks were better than the service. They were both delicious tasting but quite expensive for what they were.

How could I resist Double Waffle Wednesdays? It's a Saigon Plaza store only promotion that involves a free upgrade to a double serving share serve when you purchase any single serve waffle deal. Deliciously evil!!!!

Terrible coffee and the barista warned me too. I ordered a double shot flat white and she said it would taste too strong and to get more milk.. But I always order a double shot and it's never this bitter. Anyhow disappointing un drinkable coffee..