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Sprzężenie zwrotne
Przekaż informację zwrotnąI visited the drive-through and found the customer service to be excellent. However, I was given the wrong sandwich and did not realize it until I arrived at my destination. When I tried calling the restaurant later that day, no one answered the phone. Unable to go back, I was disappointed by the fact that the sandwich cost me $9 and was not what I had requested. I have no issue with trying new things, but I do expect to receive what I ordered.
We ordered two Junior Hoppers at the restaurant and requested no pickles, but they came with pickles on them. The employees did not pay attention to our requests, leading my friend to have a close call with a pickle-related allergy in California. The staff should make sure to confirm orders with customers to prevent situations like this from happening.
I placed my order in advance and went to pick it up, but encountered some issues. I arrived late because I work overnight and the restaurant closed early. I tried to communicate through the drive-thru speaker, but received no response. I then went to the pick-up window and knocked, but was rudely told that they were closed. I could see my bag of food sitting on the counter, which was supposed to be my dinner for work. This was a negative experience, and unfortunately, I have had several instances where my orders were incorrect or items were missing when preordering.
I haven't been to a Burger King in years! I was hoping to visit the Brewer location, but this one was conveniently close to our next stop. The restaurant looked a bit worn down, but the woman taking our orders was fantastic! She was a true asset to the team and they are lucky to have her!
Some reviews raise the question of how to evaluate a restaurant - is it based on quality, enjoyment, or a mix of both? Fortunately, when you dine at Burger King, you won't have to ponder this question. The food is consistently perfect and the experience is pure joy. Whenever I need a pick-me-up, I head to BK. And when it's time to celebrate, BK is my go-to spot. The King truly reigns supreme, and I am a loyal subject, ready to stand by his side no matter what. Burger King is beyond a simple rating in my eyes.