Sleeping Buffalo - Banff National Park

Came in for breakfast on a Saturday. The only option is a mediocre buffet. No regular menu. When I say mediocre I mean most things were empty, until we had to ask for more stuff to be brought out. Also terrible service. Had to ask multiple times just for a glass of water, dirty plates sat on our table until we had to ask for them to be cleared. Just overall not very professionally run. The food on the buffet was also average. For $23, you can definitely fill your belly, but I'd say this buffet isn't worth it though. There are way better in the Bow Valley.

We had a wonderful dinner at the Sleeping Buffalo. The food was absolutely delicious and the potions generous. I had the elk and my husband had the bison rib special. Absolutely no complaints with the food. Our waitress was attentive but not intrusive. After ordering gin and tonics she recommended a local gin which blew our minds. We would definitely go back.

Sleeping buffalo a great experience. The service is charming, the food delicious and the room is beautiful.

Phenomenal Meals Customer Service Highly Recommend. The beautiful Sleeping Buffalo Restaurant is phenomenal both in food customer service!!! Our excellent server (with a beautiful Tasmanian accent sorry, forgot her name) gave us exceptional customer service. She was friendly, attentive, made recommendations even happily accommodated me when I changed my mind several minutes after ordering as decided on salmon soup rather than fries as my side dish while my husband had the truffle fries. My salmon soup was one of the best soups I've even eaten, contained a large amount of salmon was absolutely delicious. We both ordered the Alberta Steak Frites with grilled striploin, hand cut Truffle Fries, Pickled Carrots, Peppercorn Sauce, Tarragon Mayo. Our striploin was tender, cooked to perfection, was heavenly. The truffle fries were amazing we loved how it was served in a unique container. Even the baby pickled carrots were fantastic. It's well worth the short trip on Tunnel Mountain Rd it is ocated at the Buffalo Mountain Lodge across from the Douglas Fir Resort. We highly recommend this restaurant we will definitely eat there whenever in Banff. Sharen Lee

Terrible Service. We were pleased that the Sleeping Buffalo served lunch late, and our party of 5 were seated right away as the restaurant was empty at 2:30 pm. The person seating us gave us menus and said our server would be there right away. We then there for a full 20 minutes before a waitress came to our table. Prior to that a table for 2 was seated, and a waitress came out and served them while ignoring us. We were on the verge of tracking someone down or phoning the restaurant and asking for a manager when the sole waitress finally looked our way and came to our table. She apologized and said there had been a miscommunication. Someone had told her that our party had already ordered five soups and she kept waiting for the kitchen to put them out. OK, perhaps true, and mistakes can be made although a bit incredulous, and really inexcusable that no manager/superviser would bother to check why this table was sitting for so long unattended or even take a glance in our direction), so maybe it was just management sloppiness. Worth another chance for her. Wine then came quickly, but our food took a long time to prepare. Once it was served, we never saw our server again. Never once bothered to check if food was OK. Never showed up again over the course of the lunch to see if we wanted another glass of wine. Forget about getting any butter or oil for the bread. What did our waitress do during this time? She spent most of her time chatting up the two fellows occupying the only other table in the empty dining room! Never a glance in our direction in an hour. I had to flag her down to pay. We have stayed at the Buffalo Mountain Lodge many times and have always looked forward to eating at the Sleeping Buffalo restaurant. However this experience has made us us rethink our next trip, both lodging at dining. It 's evidently not a case of one sloppy waitress who has no concept of her job or serving customers at the establishment so unfortunate to pay her a wage. Where was the restaurant manager? Obviously some adult supervision paying even perfunctory attention to the dining floor would have remedied this inexcusable lapse of service.