Wendy's - Baltimore

It was terrible. The fries were stale. They weren't wearing masks even after I asked.

Need better service need to be motivated to get the customer in and out not drag

I entered the drive-through(12/14) and the woman began courteously but her tone changed once I got to sandwich names mixed up. She put me on hold after I asked what kind of sauces they had for nuggets as if I was a bother. She then stated she wasn't able to provide a receipt and that she was the assistant manager. The manager at the next window gave me a checkout receipt after I asked for her and the store's info. Customer service and food were poor. The staff here didn't seem diligent.

I thought this was supposed to be fast food. It took almost a half hour to get to the front of the line from ordering food and we were one of only 3 people there. If I could I would give it zero stars

The staff is always rude and extremely lost. Everytime I go to this location my food is wrong, something is missing, or I get major attitude just for asking for the food I wanted, not whatever they decided to give me. Today all I wanted was the southwest avocado salad. Hadn't eaten yet and was really craving it. I get home only to find there's NO AVOCADO. This store needs new management because it is a poor excuse for an establishment.