Tony Benny's - Baltimore

While I realize that BWI airport does not attract the best possible employees, I was extremely disappointed by the service I received. The woman behind the counter ignored me almost completely and spent most of the time speaking to her friend who was speaking to her on my side. Apparently they didn 't think much of some of their own staff because I overheard how one employee cuts the pizza too big and I 'm sick of him. I asked for two slices of cheese, the woman behind the counter grabbed one that was literally almost cut in half and falling apart, and I had to ask her to please provide me a whole slice instead. She didn 't warm up the pizza slices, and handed them to me on a plate, even though I said to go , as apparently they do not have to-go boxes at the airport? She wrapped the plates in foil and handed them to me then went back to her conversation. I moved down the cashier station where I had to wait for her to finish her conversation before she acknowledged me again. She asked if I wanted anything else, and I said no, and tapped my card. As soon as I did, she walked away again to talk to her friend. No receipt, no thank you, no nothing. I literally had to ask her, am I all set? There was no response. I took the pizza and left. The pizza was undercooked, oversauced, cold, and poorly constructed. Even my 8 year old told me it was disgusting, and he has had pizza from everywhere.Not only is this not Brooklyn style (I have had brooklyn style), this is the worst restaurant in the entire BWI airport. At $6 per slice, I expected even a tiny bit better.

This was quite disappointing. I was on a layover and at 8:30, the manager cleared all the pizza from the display and placed it on a back rack, informing us to come back in five minutes for fresh pizza. By 9:00, there was still nothing available. The girl working there was trying her best to assist customers but was selling slices from the back rack, which had been sitting out. They close at 10:00, and it was clear they had no intention of making any more pizza. It seemed like they were just preparing to leave right on time.

It was just okay. I didn’t have high expectations, but the quality was disappointing. It felt like airport pizza, really. It reminded me of the pizza I used to have at school.

The staff here are very friendly and helpful, but there is a concerning issue: one of the regular employees doesn't wear gloves while preparing food. I've noticed them handling dough and spreading meat on pizzas with their bare hands, which is quite off-putting. As a fellow tenant at the airport, I see this happening almost every day, and it's quite unsettling. I once got food poisoning after eating a slice of pepperoni pizza, and I haven't returned since. I do miss their delicious garlic knots, but the risk of getting sick just isn't worth it.

Ordered breakfast at 9 am and said they didn’t have coffee. They were out. They attitude appeared lazy as if they didn’t want to make any. Breakfast sandwich was good. Hard to believe out of coffee in busy airport at 9 am.