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Przekaż informację zwrotnąWe came in for my husbands birthday. We had an reservation and were seated in the bar area upon our arrival. Both my husband and I chose to do the course meal. Everything was fine with our appetizer round. We then moved on to pasta. My husband was served his pasta nearly minutes before mine came out. We then waited minutes between the pasta and our main course. When our steaks arrived, mine was perfect. I had nice slices of steak. My husband received a plate with two very small slices of steak and a slice of fat and gristle. We had asked a floor manager if they could sent our waitress over when she had a moment. The manager asked how they could help and we commented on the difference in the plates and mentioned we had wait over two hours for our second and third courses and were a bit disappointed in his portion size for the price. The response from said manager? Well what do you want me to do about it? We then spoke to our waitress who brought over a second manager. This manager said they would fire up some more steak for my husband. minutes go by and we asked our waitress when the steak would be coming..at this point my food was cold from trying to wait for my poor husband. Our waitress checked with the kitchen and they hadnât even started on the extra steak yet! We said to forget it and we would just move on to dessert. We had mentioned several times that it was my husbands birthday. This was supposed to be a special night celebrating but it was overall a huge disappointment. When you are spending plus dollars on a meal you shouldnât have to wait hours or be served a sad plate of steak. The lack of concern from both managers and the poor customer experience makes us not want to come back.
My wife and I went on a Monday and had phenomenal service. Are meals were excellent and I would highly recommend.
We were seven people so although we had a lovely round corner table it was still hard to hear other than your neighbor. The food was wonderful. We shared appetizers and pastas and each had an entree and shared desserts. A wonderful night out
This was one of my worst dinning experiences of my professional outings. I have dined at Cinghiale multiple times over the past months. They should know me. However, the Manager hostess was rude from the beginning. She was dismissive and completely caught up with flirting with another Manager. All night she choose to stay close to the front station, close to her colleague. The food was not only late min by my clock). The food was not that good. I had the Chicken, it was dry and chewy. End of the night, after sharing feedback with the lead waiter, the Manager comes to the table to present the bill. She said she timed the order and it was only min for our food prep. No sorry for delay no apology. Just an argument. And then she proceeds to go have dinner with her boyfriend colleague at the bar. And their relationship becomes quite obvious to everyone in the Restuarant. Not appropriate behavior. I wouldnât recommend Cinghiale to anyone.
First time to restaurant based on a strong recommendation. Food was outstanding and really liked the ambience. It was extremely loud and difficult to carry on a conversation. The service was definitely sub par. Waited a lot of time between courses and to have order taken. I will definitely go back due to the atmosphere and food quality and hope service will be better. Would probably request the more formal room thinking it would be easier to carry on a conversation.
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