Wendy's - Austin

I can only base this review on the hours between 10:00-11:15 am. I have not see this location perform during a heavy rush of customers. When I arrive and it's still breakfast time, the biscuits are always soft and buttery, and the eggs are freshly cooked. When I arrive at the beginning of lunch, my burgers come with hot, crispy bacon, a hot hamburger, and melty cheese. My vegetables are always fresh. The lemonade is consistently just the right degree of tartness as well. This review would not be complete with mentioning the drive thru employees. It's been consistently easy to hear them. The employees at the window have always been on top of the order. They have always been correct. The employees are also pleasant. I hope that these consistently good tasty food and service experiences are true for the rest of their service hours.

Good experience. The service was nice and fast All the food was hot and tasted fresh. Fries were perfectly salted and the bourbon burger was amazing. The vanilla shake was made with just the right mixture and perfect cold temp.

This Wendy's loc is whack! We stopped because of the sign (pic 1), ordered that and another item advertised on the menu for a diff price WHICH IS CALLED FALSE ADVERTISING WENDY'S AND IT'S ILLEGAL (pic 2, 3) and the last pic (4) is of our receipt. Show me the FREE item or the charge for the advertised item... y'all should be fined!

Messed up my order and made me give back the partially eaten sandwich that was the wrong order just to throw it away. They don't speak much English either. Choose a different Wendy's.

I don’t come to Wendy’s for the customer service however my experience got me heated. When I pulled up to the drive thru, I waited a moment and then the guy said “hello??” As if I was interrupting him, acting real annoyed. He was very impatient while I was ordering, I asked him to repeat something and I got more attitude when he repeated himself. If y’all are going to have a rude dude working there, keep him AWAY from the customers. Also the fries were definitely not fresh.The time I went through the drive thru was around 2:20pm march 18th. I told the lady who handed my order that he was rude and she seemed to agree that he has an attitude