El Pollo Rico - Austin

Pros: Great tasting food. Good service. Price is ok.Cons: Difficult parking. Very busy street. High traffic area. Tiny dine in area.Score: OK

My wife and I came here and had the worst experience with Angela. We had the worst service. We asked for red sauce, she said it was in the bag and it wasn’t. I asked and paid for 2 rice. Only places 1. I couldn’t even eat rice with no utensils or napkins. She was rude and not helpful. The burrito was horrible. Didn’t have any chicken for being a “chicken burrito”. Highly don’t recommend anyone to come here.

I got five rico bowls and they forgot my sour cream

The chicken and salsa were great, customer service not so much. The atmosphere is ok, it's in a bit so good area. The overall cleanliness of the restaurant was 6/10.

Best chicken out there and it comes with all of the fixingsFood: 5/5