Popeyes Louisiana Kitchen - Aurora

The service at Popeyes was very amazing and I enjoyed the food they made and they did a good job making it. I would definitely recommend this place and it’s a five star. The staff was amazing. The place was clean and they took care of me. I feel good here definitely recommend. I attached the name of the manager in the review. Food: 5 Service: 5 Atmosphere: 5

Very bad smell checken legs i through it away Price per person: CA$1–10 Food: 1 Service: 1 Atmosphere: 1

Superior and fast service from the girl named Sana! Food was fresh Service: Take out Food: 5 Service: 5 Atmosphere: 5

Visited @1:45 on Friday afternoon. All staff are wearing headphones and don't want to be there. Food took 10 minutes, but was fresh. Service: Dine in Price per person: CA$10–20 Food: 4 Service: 2 Atmosphere: 3 Recommended dishes: Chicken Tenders with Fries

I purchase two chicken breast with fries when I went to my destination and I eat the fries then I tasted the chicken and I had to spit it out the chicken tasted like it was spoiled and the inside the middle of the chicken was slimy and yellow. I brought it back and I tried to be discrete about it and the cashier look confused. I explained to her that the chicken tasted like the meat started to decay before it was cooked. She went and speak to her manager, when she came back she ask if I wanted a replacement meal I told her no I wanted back my money. I spoke to the manager on the phone and he refused to give me back my money, he asked me to come back at dinner hours to rectify the issue but he could not give me back my money, meanwhile trying to convince me to have a second meal which I refused. The manager also accused me of eating 85% of the food which was for from true because I had to spit the food out after the first bite. It took about 10 minutes of convincing in front of about a dozen customers for him to finally agree to give me back my money. I went to different Popeyes restaurant and I never had an issue, I also went to this restaurant before with out any incident, I’m not sure if it is new management but I would not go back to this location. If I had to guess that chicken was not refrigerated properly or it was left out of the fridge for a long time, that does not mean that that this incident took place at this location. The issue I have with this location is customer service.