Atlanta Marriott Northwest

We had a frustrating experience at this restaurant. Our reservation through OpenTable was not honored, and even the manager was unaware of OpenTable's booking system. The menu listed on OpenTable was outdated, prompting us to inform the manager. However, the food and service were excellent. Despite this, we are wary of using OpenTable for future reservations, as this was not the first time we encountered issues. The restaurant should update their online menus and ensure they are notified when a reservation is made.

Yes, to a certain extent. Our reservation through Open Table was not recognized by the evening managers, who were unaware of the system. The menu on Open Table was also outdated, according to the manager I spoke with. Despite these issues, the food we ordered was excellent and the staff was wonderful. However, I am hesitant to use Open Table for reservations in the future, as this has been the third time this has occurred. Open Table should update their online menus and ensure that restaurants are contacted when a reservation is made.

Yes, to an extent. Our reservation through Open Table was not received by the restaurant, and even the Manager was unaware that Open Table offers that service. Additionally, the menu displayed on Open Table was outdated according to the Manager. Despite these issues, the food we ordered was excellent and the staff was superb. However, I am now reluctant to rely on Open Table for reservations in the future. This marks the third time this has occurred when using Open Table. The restaurant should update their online menus and ensure they are notified when a reservation is made.