Punch Bowl Social Cleveland - Ashtabula

The experience was simply awful, from the service to the food. They were out of straws after I had ordered a drink, which is especially frustrating during the ongoing pandemic when it's not ideal to drink from a glass. The waitress was rude, so I left her a zero tip.

I'm from Michigan and had a disappointing experience at this restaurant. I called to inquire if we could change our reservation, and the young lady informed me that my partner and I could come, only to find that the patio area was closed. The staff seemed quite uninformed about the situation. I believe they could have done a better job of informing us about what was available and what was not. Additionally, I didn’t see anyone smile during our visit, which made the atmosphere feel quite unwelcoming. Overall, it wasn't a pleasant experience, and we ended up leaving. Thank you.

The atmosphere upon entering the restaurant was really pleasant. However, the most confusing aspect was at the entrance, where there was a crowd of people. I had a reservation, so it was frustrating to have to wait while others without reservations were being seated. The food was quite good, although the drinks felt a bit overpriced. Overall, it was a positive experience.

It was my husband's birthday and we were on the dach, which was amazing that she was just what I hated, was the service that men were everywhere and not have nobody actually taken our orders

Horrible service. Waited over 30 mins for a drink. Waited 1.5 hours for food. The food was very good, but not worth the wait.