Arby's - Ashland

I had to wait just a few minutes to place my order, but I was consistently greeted and felt assured that someone would be with me shortly. Given how busy it was and the fact that there were trainee staff members, the situation was very well managed, despite a shortage of milkshakes! The crew was well-trained, and even though I usually wouldn’t return to a place for a while under such circumstances, I felt genuinely valued and appreciated. Everyone was courteous and professional. I’ll be back soon!

We visited again recently, and our experience was great. The person who took our order was friendly and attentive. All our food was fresh and delicious. We'll definitely be back. McDonald's could take a page or two from your book. It would be nice to have the option to dine in.