Ashford International

The service was not up to par, the food was subpar, and the waitstaff was unresponsive. If it weren't for its proximity to the Eurotunnel, I highly doubt anyone would choose to stay at this hotel. I have no intention of returning.

The seats were uncomfortable and the carpet was not very clean. The service was slow, especially with our drinks, and the food was overly salty. We ordered the lamb. It would be helpful if the menu had photos of the dishes so we could see what they look like before ordering.

Disappointed. This hotel used to be special. Now it is being run down with no investment and staff have no concept of service, save a gentleman in the spa who was super. Would not bother staying here again, pay extra and go to Champneys nearby

Service was really good, the food was really tasty, we loved the rib eye! Sadly it was let down by waiting over 30 minutes for a slice of cheesecake when the restaurant was nearly empty!

The staff were lovely but poorly trained, service very slow, no water until I asked, offered tomato sauce and brought a totally empty bottle. Ice cream with dessert was just a puddle when it made it to the table. But staff very polite I didn't have the heart to complain.