Taco Bell - Arvada

So I ordered a crunch wrap with steak in it and it just seems like they decided to not add any kind of protein at all not even the soybeef to even pass it off as steak . The staff working there let me just say you’re lazy .

Absolutely ridiculous! I waited in the drive-thru line for 30 minutes, and then had to wait even longer to get out because the staff informed me that they only accept online orders. That's really frustrating. If they aren't taking in-person orders, there should be a sign posted. To make matters worse, this is the second Taco Bell I've visited tonight, and both experiences have been the same. They really need to improve!

After waiting in line for half an hour, we were told that we needed to order through the app and that they wouldn’t take our order while we were in line. We then had to go back to the parking lot, place an order for three tacos, and wait another half hour in line just for those tacos. If you require customers to order online, you should either not be open or clearly post a sign to let people know. It was a complete waste of time.

This place consistently has terrible service and poorly trained staff. I understand that COVID has impacted hiring practices, but the company needs to offer a living wage if they want to attract more competent employees. It's really disappointing.

The Mexican pizza is online on the menu that I first checked. go to the drive thru where I may wait 15 minutes and to the large menu to place my order. listed is Mexican pizza. So I order Mexican pizza. the type says they have been sold out for 2 months. I said it's on her menu, why didn't it get off? old says we don't worry about the menu. Tell me how that makes sense? If this whole Mexican pizza thing is just a marketing tablet, what I guess they've lost a customer. I can make my own home without waiting in the line and doing with snorkeling workers who can not be disturbed to correct a menu item.