Red Flame - Artesia

Not a great experience. I had been recommended this spot by a friend for their sizzling steaks and hotpot, so we took a chance. From the start, we already noticed that they were understaffed. I ordered the rib eye steak that came out pretty quickly. However the steak came out well done when I had asked for medium rare. I know the steak cooks as it 's on the hot plate, but even then, my meat was cooked too well done after the first cut.Unfortunately for my friend, she had a worse experience. She ordered the lamb hot pot and requested no pickled greens, but it took 30 minutes for it to arrive. When it did, we saw that they didn 't remove the greens. We also saw that there was no pork blood, egg, or enoki mushrooms which were specifically on the menu. When asking the server, mumbled that they didn 't add it to the menu and that they ran out? Unusual response to say the least and we noticed that the workers were talking amongst themselves and pointing at our table afterwards. I suspect they gave us the wrong order. Also, the rice that came with the hotpot was stale. It seemed like they either reused old rice or had the cooked rice out a few hours too long. We asked the server for a water refill but had to grab another server 's attention since the original had forgotten.All throughout the night, the two workers were scrambling around trying to take orders, clean tables, and deliver food. The other patrons were also slightly disgruntled by the long waits and inadequate service. Much like the other low reviews, you can 't put 100% of the blame on the servers. They were polite and tried their best. I blame the management on the lack of hiring and poor organization of their workplace.I won 't be coming back, even though their food tasted decent. If you, the reader, decide to give this place a try, you better hope it 's on a slow day when the workers aren 't struggling.

First time at this location. Been at their first location in Garden Grove and then to it's fountain valley branch when they moved.The food is great. Make sure you get their fishball appetizer while you wait for your order. Ribeye steak on a hot stone is a must to try too. All of their hotpots are good you can't go wrong whichever you choose.The parking is bit hard as the lot is small and is also shared by different businesses so make sure one of your friends get off from the car and get a table while you wait for a parking spot.

Lyle did an excellent job! Very caring. Keeps checking if I need anything. He remembered me. Reminded me of happy hour. A stand up guy. The food Here is amazing I love the boba and the steak! Multiple sauces!

Been my favorite spot since it opened. Awesome prices then and awesome prices now. Inflation. Totally understandable.

I Really enjoyed the food, the services. Especially my kids with me. Heaven for me on that special day.