Chipotle Mexican Grill - Arroyo Grande

I like coming here and supporting my local chipotle because it makes me happy leaving there with good food and a smile on my face because of how nice the staff are! Thanks for good food and excellent service!

I 've been here twice this week and they are always out of things. How does a chain run out of ingredients? I 've come in with a comment of this is all we have. Thanks for nothing. I guess I 'll drive to SLO...

I almost walked out , The serving trays the employees were using to dish the meat and condiments had so much day old dried food on them I almost left, my wife was hungry so I stuck it out , the female servers were great and very attentive, I had to swipe my debit card five times before being instructed to use the chip, employee told me the manager knew the card reader was bad, the food was ok the chips had week old chips mixed in with crisp ones a sure sign of the manager or owner trying to get rid of his old products.First time experiencing a Chipotle , I hope they are not all like this one.

Management has to do better. How is it that your employees can not simply grab sauce from the other serving table you guys have on the side. It makes no sense. They said the have no mild sauce, but yet i seen mild sauce on the other serving booth you guys have. Whatever system you guys have in place needs to improve. Not only myself but a few others walked out. It's a simple fix, get it right.

Unfortunately always disappointed at this Chipotle location. I have had them make my mobile order wrong on multiple occasions. Sometimes the service is great, but other times the way they portion things out is really off. They are constantly out of items, which is more of a management/corporate issue. Recently they were out of cheese, which seems like a basic necessity for a restaurant. Their chips, half the time, are under salted, overcooked or undercooked. I always get them because when they are made correctly, they are amazing. Feels like they never recovered from COVID, which is really unfortunate.