Dunkin' In Arl - Arlington Ht

Unfortunately I didn’t get the same treatment as what other reviews claimed to have gotten but it does appear to be a trend as far as what may be the same employees. Arrived at 745pm which is well before closing and asked for a bacon wrap but the cashier was immediately cut off by what may have been her shift manager and told in a snarky tone the kitchen was closed. I didn’t dispute because i assumed they were closing before I realized they still had over an hour to go. There were 3 employees so I didn’t think it was an issue and there’s no signage stating there’s a kitchen cutoff to order. I bought a doughnut and iced coffee to go but was definitely not expecting to get this much ice filled to the very top to barely fit only a few ounces of coffee. Maybe she was having a bad day but she shouldn’t take it out on customers especially in a customer service leadership role. 4/25/24

Went tonight to grab a donut through the drive thru and the manager that was working tonight was very kind. Would definitely come back!