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Przekaż informację zwrotnąMy mother and I were extremely disappointed with the cake we bought for my dad on Father's Day. While the company has increased its prices, the quality has declined. We ordered a Black Forest Cherry cake, but what we received was a cake topped with whipped cream, cherries, and buttercream frosting—none of which tasted like a true Black Forest Cherry cake. To make matters worse, I encountered a thick clump of unmixed butter in the frosting. Overall, this cake was not worth the $46 we paid for it.
I wasn’t going to write a review, but i have quite a lot to say about Oak Mill Bakery. To start, I came in about a month ago inquiring about a two tier cake (8in bottom, 6in top). It was for a corporate party. I spoke with Bill that day about color, decor, filling etc. He constantly kept cutting me off to let me know everything i wanted was an upcharge. For example, I wanted two different flavor cakes in the layers (I wanted vanilla in the top layer and chocolate on bottom) and before I could finish he immediately told me it would be a $50 upcharge for that. I understand him being upfront, but to me it seemed like they just added a charge for everything and at one point it got to be so annoying i left. By the time I was finished with all of my requests the cake was over $500. I left that day and went down the street to Central Continental Bakery which is amazing and they were able to accommodate me without rushing being rude and did everything I asked for under $200. (They didnt charge me for two flavors of cake either) Here is where it gets good. About two months ago, I ordered a happy anniversary cake from Oak Mill. (Before the corporate cake mess) Keep in mind this was a 6in round cake with simple writing on the top. I paid $80 for it.. and it could barely feed 4 people. I ordered it for pickup in June, but got very busy with work and couldn’t pickup for about 4 days. Ironically enough, its my sisters birthday today and I thought it would be an easy idea to use the anniversary cake and ask them to simply rewrite on it “Happy Birthday” for when I pickup. Immediately on the phone with Bill he says its a 2 dollar 7 cent upcharge. I mean seriously… either way I agreed and went to pickup the cake. When I got there, he was nowhere to be found. Another lady (very rude attitude) checked me out and didn’t mention the two dollars. 20 minutes after I left I get a condescending voicemail from him saying I need to come back and pay for the $2. I mean seriously? I will never ever order a cake from here again, and I will make sure to tell my friends and family to avoid this place. If you want a good cake with people that are easy to work with and have average rates please go to Central Continental Bakery in downtown Mount Prospect and AVOID OAK MILL AT ALL COSTS !!!
This place is a hidden gem! They have a wide assortment of different small pastries and cakes. They pretty much have it all. And they are DELICIOUS!!! I got a mini chocolate mousse cake, a piece of carrot cake, a piece of devils food cake, a mini lemon tart, a mini rasberry tart in some kind of mousse, a cranberry crumble tart, and a larger rasberry tart with mango mousse. My favorite was the mini lemon tart, both the chocolate cake and chocolate mousse and cranberry crumble. My least favorite was the carrot cake, it was pretty dry. The other tarts weren't bad they just lacked a little flavor and sweetness in the mousse part. I would happily drive an hour back just to try more of what they have.
We selected Oak Mill Bakery for our wedding and rehearsal cakes based on a recommendation from my husband's sister, who had used them a decade ago. We were thrilled with our decision. Bill was our primary contact, and he was incredibly helpful and patient as we spent over an hour sampling the various delicious options and discussing pricing during our cake tasting. Both the rehearsal and wedding cakes exceeded our expectations and were absolutely scrumptious!
Picked up bakery Sept 18, 2022 and it tasted stale. I got a cheese and raspberry coffee cake along with a few sweet rolls. I thought maybe one was bad but I cut a peice from each one and they were hard and dry.
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