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Przekaż informację zwrotnąIt seems that P.F. Chang's system isn't integrated with OpenTable. We made a reservation, but when we arrived, we were told we would still have to wait an hour because their system didn't reflect any reservations from OpenTable. We decided to leave and go somewhere else.
Everything was fine, except this restaurant no longer accepts reservations through OpenTable. Fortunately, we arrived early and only had to wait 15 minutes.
They did not honor my reservation made through OpenTable. I waited nearly two hours to be seated.
They said they are no longer on open table. She said she gets this 10-20 times per day, but have not been on open table for over a month. But yet I showed her my open table reservation. She said she would get us sat in 20 minutes so we waited. 40 minutes later we were sat. After checking back with her and asking why it’s taking so long. Numerous empty tables, just not bussed. After we were sat, food and service was what we expected. No issues. We were their 2 hrs. Never saw a manager 1 time. Hostess was telling everyone who came in 1:45-2hr wait. Most turned around and left. When we left there was 17 un-bussed tables. She was still telling people 2 hr wait time. No idea why.
This PF Changs does not use open table to do reservations so my reservation time was useless. I still had to wait 35 mins to be seated.
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