Chick-fil-a - Arlington

Made a mobile order for wrong location. Honest mistake. I live in Pentagon City vs Crystal City. I wasn't able to pick up due to.me being omw to work. I am told it's policy I can't get a refund. If I am unable to get the items I should get my money back. That makes no sense to me. Very disappointing and definitely not ordering anytime soon.

Great service for managing a sometimes large amount of customers to keep things moving quickly and efficiently.

This food is horrible for the third time !!! Biscuit dry as hell chicken taste like old grease and greasy! I’ve never had bad food from chic fil an until this location ! They need training on the cooks ! Not acceptable!!! Manager seemed kind of I don’t car ish when I called to complain

I have been patronizing Chick-fil-A Crystal City for over 3 years. It is my favorite Chick-fil-A location due to the excellent staff who always goes above and beyond. Every member works very hard to keep customers like me happy. Ulda Evelin keep the restaurant spotless, and it has been a pleasure to get to know Brenda, Latrell Ronald. I always look forward to my visits for excellent food and service.

Tastes like cooked with old oil or maybe the just chicken was burnt