Mcdonald's - Appleton

I went to the drive-thru and had an okay experience. Minty was great - very friendly and quick with her job. However, the person at the second window was very quiet and gave me my food without saying anything. It was awkward when I realized she was just holding the food and not communicating. I wish she had at least said something like "here's your order." It seemed like she didn't want to be there and she didn't smile. This McDonald's needs employees who are willing to acknowledge their job and communicate better. This was not the first time I've noticed a decline in service here. I'm giving it 2 stars because my fries were soggy, despite being the only person in line. They also gave me the wrong size of fries (ordered large, got medium) and forgot the sauce for both of my happy meals. Unfortunately, it was the same girl who handed me my food that put my order together. Overall, I was disappointed.

The restaurant has changed their lids, and I preferred the old ones. However, the Coke still tastes great.

There is missing food in every single curbside pickup order. Make sure to double-check your order or consider avoiding this restaurant. There are plenty of other dining options in the area.

Asked for 2 cones in a cup, no cone and this location tries to charge for plain sundae. No other location does this in 20 states I 've visited...NO OTHER LOCATION tries to screw their customers like this. Went down the road less than a mile away...they were happy to oblige.

The manager was strung out, asked for fresh fries but got old fries dumped back in the frier again. I cannot begin to explain how nasty this was, it tasted stale while being burnt tasting at the same time. I haven't had a good experience at McNasties in years. I finally am starting to realize this company will never improve as they don't care if their employees have serious drug problems. Its kind of sad, because McNasties used to be the golden flame but alas it is now just plain nasty. There's no point in calling and complaining even if they give you coupons I have such a high level of fear of what they will do to my food its just not worth going here anymore. I hope anyone reading this can save them selves a headache a stomach ache. Go to kwik trip. At least you can see how old their hot food is.